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An effective approach to improving your business and ensuring compliance with legislation

Improving business performance and ensuring compliance with relevant legislation means going beyond short term tactical solutions such as employing more people, buying more expensive equipment, ceasing a particular activity or asking everyone to read books from the latest management gurus.

Instead use a systematic approach to decision making based on facts and not feelings, following identification of the real root cause of the problem and setting measurable meaningful time-framed targets and objectives.

If you want to improve your business performance you will need to address two underlying issues:

• Performance

Business management systems, standards and legislation cover all the processes and departments in any organisation. Yet in many companies business critical processes & activities are poorly defined and are characterised by unstructured practices and are poorly coordinated.

To become respected as a valuable business tool business management systems must demonstrate their professionalism, expertise and contribution to delivering & improving the performance of the overall business objectives and ensuring that the business complies with relevant legislation. Your business management systems must be systematic, structured and co-ordinated; and accepted by everyone within your organisation.

Unless you are measuring and monitoring performance in the critical areas of your business against clearly defined objectives you will never really know how your business is performing and where losses are occurring.

• Awareness

Everything anybody within your company does or says has an impact on its success. Yet in many of companies the overall respect of and approach to business management systems and legislation is poor. To ensure that everybody within your company makes the right contribution to the success of your business managers must improve their awareness and understanding of business management systems and applicable legislation and the contribution that they can make to the overall success of the business. They must establish the right culture and effectively and appropriately communicate the requirements of the business management systems to every member of the team.

The best results are obtained byKeeping It Simple.

Integrated Management Systems

Integrated Management Systems are extremely beneficial

Integrated management systems and clearly defined business processes improve control through sharper focus, more consistency, better coordination of resources and more appropriate measurement.

Integration means combining one or more of your business management systems into one. Most companies now choose to integrate ISO9001, ISO14001 and OHSAS18001 quality, environmental and health and safety management systems. As ISO9001 forms the basis for many other standards such as ISO17025, ISO27000, the Highways Sector Scheme Standards etc. these can also become part of your integrated management system.

Integrating your management systems does not mean starting from scratch as many of the well known standards share common requirements such as;

• Document Control
• Control of Records
• Control of Nonconformity
• Corrective Action
• Preventive Action
• Objectives
• Training
• Management Review

By integrating the individual components of your business management systems you will achieve;

Better control of your processes, enhanced business performance, less duplication and cost-reduction

• With greater visibility and clearly defined roles & responsibilities business operations and activities are managed in a more effective way
• Increased accountability for delivery of business results and the ability to determine more clearly the impact of your business processes & activities make your Company’s response to internal and external challenges much more effective

Your approach to integration of processes and management systems – and the results that they deliver – demonstrates your professional approach to running your business, which forms the basis of deserved respect; for the business management systems as a valued tool within your business and the overall contribution to the success of your business.

By taking a holistic view of your business operation and a clear definition of the overall business processes and activities you will be able to clearly ascertain how well your business is working and whether or not you are complying with relevant legislation. You can then build an improved understanding of your integrated business management system – its intent, scope and value and to sell this concept to other people in the organisation.

With this understanding they will begin to understand the interaction of the business processes, their own role within the business and the contribution that they and their teams make to the overall success of your Company.

By integrating your business management systems and having clearly defined goals you will have a very powerful business tool so long as you have active support and involvement from everyone within your Company. Integrated management systems deliver greater business success with fewer worries for you.

Business excellence

In today’s fragmented and globally competitive markets Companies are under constant pressure to demonstrate precisely how and why their products and services are more valuable to the their prospective and existing customers; and to operate in the most efficient & cost-effective way. This requires business excellence.

In Companies that have achieved business excellence they are easily able to demonstrate their value to their internal and external customers by understanding and delivering customer & regulatory requirements, as well as their own targets and goals in the most cost effective way.

This requires business management systems to have evolved beyond art, science and compliance into a valued business tool.

Business Management Systems Audits are an objective and detailed evaluation of how well your business management systems are actually working.

These audits are based on a fully integrated approach and include quality, environmental, health & safety compliance and performance issues: and fully meet the requirements of ISO9001, ISO14001 and OHSAS18001.

The scope of the audit covers the efficiency and effectiveness of your Company’s current business management systems and processes. More specifically:

• The processes, activities, practices and capabilities of the four dimensions of the Plan, Do, Check, Act, cycle

The role of the business management systems within your organisation

We work as part of your team to gather views, opinions and documentary evidence to measure the performance of your existing business processes and to identify opportunities for improvement.

Through the use of a fresh pair of eyes, our neutrality and the facts that we have gathered and analysed we develop and provide you with a fully comprehensive audit report that clarifies the current status of your business processes and identifies opportunities for improvement for priority attention.